In an Emergency
If you smell gas phone the 24-hour gas emergency service on 0800 002 001
Natural gas is a very convenient, clean and versatile fuel. But like all fuels it must be handled wisely to ensure its safety and efficiency.
If you think you smell gas:
Do | Do Not | |
| Open doors and windows to disperse the gas | Turn any electrical switches, including doorbells, on or off | |
| Turn off the gas supply at the meter | Use matches or light naked flames | |
| Check gas appliances to see if the gas has been left on unlit or that a pilot is out | Smoke | |
| Phone our 24-hour emergency line on 0800 002 001 | Leave it to someone else to call the emergency service |
If you smell gas phone the 24-hour gas emergency service on 0800 002 001